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Welcome to our store

Satisfaction Guarantee

NZ Owned and Operated

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Satisfaction Guarantee

At KYWI LTD. We Stand by the quality of our products and are certain that you'll love them. In the unlikely event that your unsatisfied with our product we offer a satisfaction guarantee.

We offer a 30 day money back guarantee where we will refund 100% of your order. This is only eligible on single Item orders. Serial Refunds will void opportunity for Refund.

To start a refund, you can contact us at kywisupplements@gmail.com and give us feedback letting us know what didn't live up to the hype.

Damages.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, seal broken or if you receive the wrong item, so that we can evaluate the issue and rectify it.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. Unfortunately, we cannot accept returns on sale items or gift cards.

Shipping Policy

We ship our products out of Rangiora NZ.

Within NZ we use NZ Post Courier service.

For Australian orders we use International Tracked service that coincide with Australia Post.